CPPDSM4056 Manage conflicts and disputes in the property industry

This unit explains what conflict is and how conflicts and disputes can result from property industry operations. It includes assessing conflict, negotiating a suitable resolution and evaluating responses. It also looks at appropriate communication and efficient record keeping.

At the end of this unit, you will be able to:-

• Assess conflict or dispute
• Negotiate resolution
• Evaluate response

This unit provides 12 points of CPD (Continuing Professional Development).

Course Cost: $145.00

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